Interest rate fluctuations, regulatory issues, risk management, competitiveness, along with the need of innovations make your customers more demanding each day.
It’s more important than ever to implement guidance strategies for your staff and partner networking through a motivating environment that can constantly generate better and worthier results for your customers.
Benefits for Financial Institutions
Raise awareness about new products and services
Reduce the operating costs
Melhorar o desempenho das equipes de análises, call centers, vendas, entre outros setores
Improve the performance from analysis teams, call centers, sales and other departments
Gather information and data about customer behavior and employee behavior
Kinds of gamification at financial institutions
Widen awareness and knowledge about products and service
In an ever changing scenario like the one in this area, It’s important to keep the staff and partner networks informed, updated and engaged. Make dense and complicated topics into a pathway of fun and interactive activities in order to explore the features and applications of a diverse range of products and services. Stimulate positive attitudes and behaviors through achievements and goals. Reward the best players (staff and customers) and ensure to reach the information consistency and extent you need.
Improve the quality of your service
Improve customer satisfaction indexes by creating a superb service environment. Besides creating a learning environment with different simulations, you will encourage your staff to achieve new goals at the real world such as: waiting time reduction, higher satisfaction indexes. You may also reward them with virtual or tangible gifts.
Foster financial literacy from your customers and staff either for them to learn about new investments or saving resources or retirement plans. Create a motivating learning environment to ease their comprehension along with a strategy based on goals and achievements.
Start changing as your business evolves.
Whether for the corporate, educational or promotional world, you have playful ways to learn.
Through complete and interactive techniques, engage each type of audience in a unique immersion scenario that leads the user on a journey to achieve defined strategic goals.
Fully customizable look
Define KPIs to be achieved and reward users